We want you to be fully satisfied with your purchase.
Because our journals and products are custom-created and printed to order, all sales are final except in cases of damage.
Returns
We currently do not accept returns due to the nature of custom print products.
Refunds
Refunds are only available if:
The product arrives damaged
It was misprinted or defective
You received the wrong item
Requests must be submitted within 7 days of delivery with photos.
Exchanges
We replace damaged or defective items at no additional cost.
Service-Based Projects
Deposits for custom services (publishing, custom journals, legacy magazines) are non-refundable once the project has begun.
Contact Us
To request support:
📧 hello@heavenholds.com